WARNING: This product contains nicotine. Nicotine is an addictive chemical. Our products are restricted to adults 21+ only.
Please check your package immediately when you receive your order. If your order has the following condition, please contact us by email as soon as possible.
A. Defective Items
B. Broken Items
C. Missing Items
D. Items not as described or ordered
We have certain guarantee period for our products from the date of original purchase, batteries and Mods usually come with 90 days warranty, please check the Guarantee section in item description carefully and keep the serial number for the items.
If there is something wrong with the product you ordered, please contact us via Emails ([email protected] ) ASAP with following information:
Video/video link or picture for details:
Generally, we will provide you the replacement after we approve the problem. And ship it out together with your new order.
If anything unclear, please feel free to contact us by [email protected]
(1) All items you want to return and get refund must contact us by email directly.
Email address: [email protected]
(2) Items in your order we haven't made shipment will be made refund in 24 hours after we receive your reasonable request.
(3) Items in your order we have already made shipment will be made refund after we receive the items from you or forwarders.
(4) Items in your order you have received must be made refund after we receive the items from you and check whether it is good and original.